By Adalheid Voigt. Traditional. At Wednesday, January 09th 2019, 01:32:19 AM.
What happens when it's your order that goes wrong? Couches are big items — and they can be difficult to return. Before picking furniture, read through the returns and exchange policy to prepare yourself for the worst-case scenario. Here are a few conditions to keep in mind: How long is the couch under warranty? Most stores will refund a damaged product for at least a year. What are the terms of the return policy? Will signs of use — like a wine spill — negate the policy? Will the company pay for shipping? Some may cover the expense for the first few weeks, leaving the responsibility on you to cover a likely expensive shipping bill after week three.
Once the couch arrives, get out your smartphone and snap away. Fingers crossed your delivery happens without issues and your new couch is a pristine dream — but you'll want full documentation if anything goes awry. From the movers scratching your hardwood floors to receiving an already scratched sofa, be prepared to document.
Consider the couch's structure, too. A traditional, wood-framed couch may be a terrible choice for a home with kids — sharp corners have caused many emergency rooms worth of boo-boos. If there are little feet playing chase around your living room, consider soft, upholstered edges. Once you've settled on a size and style, start scouring the web. Leave no website unturned. There are a number of places to buy couches online (you can even hit up stores like Amazon or Target, which have a surprising selection, if you´re on a tight budget).