By Adalheid Voigt. Traditional. At Wednesday, January 09th 2019, 01:18:41 AM.
That’s when reviews come in handy. Let previous buyers be your guide: did they find it too soft, too hard, or too flimsy? Pay attention to their critiques. But also pay attention to how the store responds. Flukes do happen, especially with online sales — sometimes couches come off the assembly line with a flawed coil spring or too much stuffing. Companies that respond admirably (say, by replacing the customer’s couch) are likely still worthy of your time.
It isn‘t just business acumen that makes a company grow even in tough times. The product has to deliver value, and my own experience with it turned out to be very positive. Apparently, the company has never once received a negative customer review. There are three things that you should know about Simplicity Sofas: All the furniture is made in the USA at the company’s North Carolina plant, The RTA or Ready To Assemble upholstered furniture can be easily assembled in less than fifteen minutes, Simplicity Sofas only sells directly to consumers and not through dealers
Once the couch arrives, get out your smartphone and snap away. Fingers crossed your delivery happens without issues and your new couch is a pristine dream — but you'll want full documentation if anything goes awry. From the movers scratching your hardwood floors to receiving an already scratched sofa, be prepared to document.